OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
45 ratings and 36 comments received in the last 90 days.
03 August 2025
We were completely satisfied with the Mini Dealership. We dealt with Millie at Luton Mini who was the most helpful kind and professional person to deal with. The whole experience speedy enjoyable
03 August 2025
Prompt, friendly and efficient service
30 July 2025
From the moment we walked into Sytner Luton, Milly made me feel at ease. She was so friendly yet professional and shared my excitement for finally being able to purchase a mini. I found it reassuring dealing with a female who understood my needs.
30 July 2025
It all happened seamlessly
21 July 2025
Everything was managed perfectly.
15 July 2025
Milly and David were extremely helpful and friendly
15 August 2025
Was great and got the car back washed the same day
11 August 2025
Attentive, friendly and personal
09 August 2025
Completed as promised on time
05 August 2025
Issue dealt with.
04 August 2025
Car serviced and MOT'd. Services quite pricey though.
01 August 2025
Did everything required and didn't take very long
30 July 2025
Milly was outstanding and made the whole experience seamless
29 July 2025
Helped with everything booked vehicle for recall work
28 July 2025
MOT price fairly standard and Rebecca was efficient
27 July 2025
Please read above.
03 August 2025
Millie was an absolute star . She was knowledgeable and really friendly and helpful