OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
75 ratings and 57 comments received in the last 90 days.
06 March 2026
Millie and David were great. Good communication really friendly and helpful a credit to your company. Millie was very knowledgable and made sure I was happy with w writhing before I drove my car away.
06 March 2026
The sales person was really knowledgeable, non-pushy, and it felt like she was really on my side to help choose my mini and get the best deal. Best car purchasing experience I've ever had.
28 February 2026
Great service by Jack and David
05 February 2026
Very helpful and kept me informed throughout on progress of delivery. Also very helpful during handover of car and going through the various new sets up required to pair up with phone etc
02 February 2026
Milly and Luton was absolutely brilliant throughout. And a big thank you to Holly Wood at Luton who stated the ball rolling without her we wouldn't be an owner of our brand new mini thanks to Milly, Holly and David
25 January 2026
Milly from the Luton branch was absolutely fantastic from start to finish She was always able to answer all my questions and kept me updated with the progress of my cars status!
20 January 2026
The staff are always amazing
07 January 2026
Friendly customer service . Very helpful with my current circumstances . Kept up to date with order progress .
18 December 2025
Upon handover day Milly helped by explaining the various functions of the car systems and after i was comfortable i started the car and was bid farewell with the knowledge i could contact her with any questions in the future.
08 March 2026
Car checked in on time, kept informed of what was happening.
07 March 2026
Booking, communication and pick up/redelivery all efficient and professional.
04 March 2026
Swift check In, swift service. Kind check in staff Rebecca so kind and always happy to help.
02 March 2026
Great service!
01 March 2026
No problems and everyone was helpful
28 February 2026
Rebecca is friendly , efficient and helpful . After being repaired my car came back to me cleaned inside and out .
28 February 2026
Whole process went smoothly from booking in to checking day before car was booked in and work to be carried out
28 February 2026
Very friendly at check in and collect. Work completed on time.
26 February 2026
Very efficient and speedy service despite extra unexpected work required.
25 February 2026
Marvellous interaction, knowledgeable and helpful service
FIND Sytner Luton.
Address
- 501 Dunstable Road, Luton, Bedfordshire, LU4 8QN
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01582 590 700
Luton as well as surrounding areas including St. Albans, Dunstable, Bedford and Harpenden
Address
- 501 Dunstable Road, Luton, Bedfordshire, LU4 8QN
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01582 590 700
Luton as well as surrounding areas including St. Albans, Dunstable, Bedford and Harpenden
08 March 2026
Great service