OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
73 ratings and 50 comments received in the last 90 days.
07 January 2026
Friendly customer service . Very helpful with my current circumstances . Kept up to date with order progress .
18 December 2025
Upon handover day Milly helped by explaining the various functions of the car systems and after i was comfortable i started the car and was bid farewell with the knowledge i could contact her with any questions in the future.
17 December 2025
Always kept up to date with progress and answered any questions or queries quickly.
13 December 2025
Millie talked through my options and was helpful in making my selection. The car was delivered on time and as specified. Millie helped to set up the dashboard of the car and was generally helpful and enthusiastic
04 December 2025
No one pushed us but gave us all the options and were extremely helpful.
01 December 2025
Very friendly, knowledgeable and non pressured service.
19 November 2025
Stephen was great
03 November 2025
Again, excellent customer service and very good communication.
31 October 2025
Service +guidance was very professional .
21 January 2026
Excellent service and a clean job kept me updated with any problems and rectified them Kwik and on time
20 January 2026
Rebecca was professional and helpful as always
17 January 2026
Without David Hall, Sytner Luton would be a 1 star business, with him it's a 5.
17 January 2026
Great service as ever, Rebecca arranged every thing to help me
16 January 2026
Good service
16 January 2026
Efficient service, diagnosed problem promptly
15 January 2026
The pricing approach is not clear - is there a standard price or is that flexed for different customers / booking channels
08 January 2026
The customer service was great and everybody was really lovely. The lady who was dealing with my car we extremely helpful.
04 January 2026
Always a pleasure to visit , very comfortable, lovely coffee machine and a nice selection of tasty biscuits
30 December 2025
Got in early and car serviced to a high standard
FIND Sytner Luton.
Address
- 501 Dunstable Road, Luton, Bedfordshire, LU4 8QN
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01582 590 700
Luton as well as surrounding areas including St. Albans, Dunstable, Bedford and Harpenden
Address
- 501 Dunstable Road, Luton, Bedfordshire, LU4 8QN
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01582 590 700
Luton as well as surrounding areas including St. Albans, Dunstable, Bedford and Harpenden
20 January 2026
The staff are always amazing