OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
72 ratings and 48 comments received in the last 90 days.
03 April 2025
It was lovely to talk to Milly. She was very friendly and well informed. She returned my calls promptly and emailed any information I requested.
30 March 2025
Great service from Stephen and all the team at Syntner Mini Luton.
28 March 2025
Fast easy pick. And a beautiful bouquet of flowers !
27 March 2025
Happy with everything. Maybe the only thing to improve: seatings in the hall. The big table in the middle of the hall is not very comfortable to sit for long time to wait or discuss things.
19 March 2025
Daniel was very friendly and professional at each contact which made the process very pleasant
11 March 2025
Everything went smoothly
01 March 2025
Millie was very helpful
06 February 2025
Everyone and everything was very good
04 February 2025
Very good, all the staff were very professional.
21 April 2025
They did as required romptly but also advised when things not necessary
17 April 2025
No issues with staff or service
16 April 2025
The reception from staff was excellent and I was well looked after. The work done was on time and communication about drop off and pick up was excellent. A special mention to the lady who looked after my visit.?
15 April 2025
I would have liked someone to discuss the results of my service even though everything passed. It'd be good to have a quick chat to run through what was checked on the handout.
15 April 2025
easy to organise and no problems
14 April 2025
Good prompt service
13 April 2025
Very efficient and friendly service
08 April 2025
service good, rest not so good.
06 April 2025
Welcoming reception area friendly staff.
30 March 2025
With the detailed information sent through from the technician, I could decide exactly what I wanted to do
10 April 2025
Sales and service staff are fabulous! Helpful, knowledgeable and I can highly recommend