OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
81 ratings and 51 comments received in the last 90 days.
03 November 2025
Again, excellent customer service and very good communication.
31 October 2025
Service +guidance was very professional .
29 October 2025
Listen to my needs made suggestions no rush at all
03 October 2025
The team aim to give a positive service, are friendly, professional and always seek to make you comfortable before starting a discussion e.g. can I get you a drink
03 October 2025
Millie was so Helpful
10 September 2025
As above
07 September 2025
Can't think of anything that I didn't like or would want to change.
18 November 2025
A very satisfactory job
17 November 2025
Everything went to plan. Nice place, very nice people. It's my car and the woman spoke to me not my husband. Unlike the man we saw last time who only spoke to my husband!!!!!
16 November 2025
Problem resolved. Service adviser, Rebecca Fullbrook, first class. Bright, attentive, prompt.
15 November 2025
Great service. Very helpful.
07 November 2025
Issue was fixed quickly and car back on the road
06 November 2025
On this occasion my service was quick and efficient.
04 November 2025
So far every thing has been handled extremely well
04 November 2025
The representative were accommodating and helped us with all issues and queries
02 November 2025
I was kept up to date on everything
31 October 2025
The mini rep Rebecca was amazing, and really put me at ease when taking care of for service.additionally I was provided a courtesy car hassle free
FIND Sytner Luton.
Address
- 501 Dunstable Road, Luton, Bedfordshire, LU4 8QN
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01582 590 700
Luton, St. Albans, Dunstable, Bedford and Harpenden
Address
- 501 Dunstable Road, Luton, Bedfordshire, LU4 8QN
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01582 590 700
Luton, St. Albans, Dunstable, Bedford and Harpenden
19 November 2025
Stephen was great