OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
89 ratings and 66 comments received in the last 90 days.
25 August 2026
Speedy responses to emails, great in person handover
02 August 2026
Great service! The team was very helpful, and the whole process was smooth and easy. Thank you
29 July 2026
Well looked after and s smooth handover of new mini countryman
24 July 2026
Jack was very polite and helpful. Front the very first call to Synter Luton for enquiries to the handover of my vehicle.
21 July 2026
The entire process was so easy and the team are very friendly and helpful.
12 July 2026
Mitch and Sarah were excellent - great communication and help.
08 July 2026
The whole team; Milly Randlesome, David Mulett and Sarah Leckning were really helpful to me during a very stressful time (having had an accident in my previous mini). Especially David who went over and above re the finance side
02 July 2026
Purchase was easy but unfortunately there was a delay with delivery
16 June 2026
Salesman is new and didn't have enough knowledge and experience
06 September 2026
Nice environment and nice cars and accessories to look at .
05 September 2026
Told the sales person I was looking to part exchange and upgrade my mini and sarah took all relevant photos but she never got back to me. Apparently she went home sick that day and no one else from the sales team bothered to step in.
05 September 2026
Polite and friendly welcome by Tracey again.
04 September 2026
Professional service delivered well. Excellent customer care and consideration . Tracy ( I think that was her name ) on front desk made the whole experience straight forward and pleasant.
02 September 2026
Job completed with no fuss. also collected and delivered.
02 September 2026
On time nice waiters kept informed of progress
01 September 2026
Great customer service!
01 September 2026
Great customer service
31 August 2026
Use you all time service is perfect
30 August 2026
I was well informed and I appreciated all the help.
FIND Sytner Luton.
Address
- 501 Dunstable Road, Luton, Bedfordshire, LU4 8QN
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
We're just 1 Mile off Junction 11 of the M1
Phone
- 01582 590 700
Luton as well as surrounding areas including St. Albans, Dunstable, Bedford and Harpenden
Address
- 501 Dunstable Road, Luton, Bedfordshire, LU4 8QN
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:CLOSED
We're just 1 Mile off Junction 11 of the M1
Phone
- 01582 590 700
Luton as well as surrounding areas including St. Albans, Dunstable, Bedford and Harpenden
25 August 2026
Friendly well informed and helpful staff